Terms & Conditions

Effective date: 24 July 2026
‍Last updated: 24 July 2026

These Terms of Use govern your access to and use of www.l-heritage.com, including its webpages, articles, publications, downloadable materials, enquiry forms, digital tools, client areas and related online services collectively referred to as the “Website.”

The Website is operated by L’ Heritage Co., Ltd., a company incorporated in Thailand, referred to in these Terms as “L’ Heritage,” “we,” “us,” or “our.”

L’Heritage is a Thailand-rooted multi-family office providing integrated advisory solutions to private families, family offices, professional intermediaries and international investors. Its areas of focus include wealth structuring, family governance, succession planning, global residency, investment coordination and private client services.

By accessing or using the Website, you confirm that you have read, understood and agreed to these Terms of Use. Please discontinue use of the Website if you do not agree with them.

1. Purpose of the Website

The Website provides general information about L’Heritage, our areas of expertise, our services and matters that may be relevant to private clients, families, investors and professional advisers.

The Website is intended to support initial understanding and enquiries. It does not provide advice tailored to any person’s circumstances and does not create a professional advisory relationship.

2. No Professional Advice

All information published on the Website is provided for general informational and educational purposes only.

Nothing on the Website constitutes, or should be relied upon as:

• legal, tax or accounting advice;
• financial or investment advice;
• immigration or residency advice;
• fiduciary, trust or estate-planning advice;
• property, insurance or regulatory advice;
• an investment recommendation or suitability assessment; or
• a representation that any particular structure, investment, visa, residency programe or strategy is appropriate for you.

Legal, tax, regulatory and financial outcomes vary according to factors including citizenship, domicile, tax residence, family circumstances, asset ownership, source of funds and the jurisdictions involved. Independent qualified professional advice should be obtained before any decision or implementation.

This reflects L’Heritage’s established approach that structuring materials are informational only and that implementation requires independent legal and tax review tailored to the client’s circumstances.

3. No Offer, Solicitation or Guarantee

Nothing on the Website constitutes:

• an offer or solicitation to buy or sell an investment, security, financial product, property or other asset;
• an invitation to enter into a transaction;
• an offer of credit, insurance or regulated financial services;
• a guarantee of eligibility for any visa, residency or government programe; or
• a guarantee of any legal, tax, financial, immigration, investment or commercial outcome.

Any advisory engagement with L’Heritage is subject to a separate written agreement and may require an initial assessment, conflict check, client acceptance procedures, identity verification, source-of-funds review, know-your-client checks and other compliance requirements.

Government agencies, financial institutions, programe operators, developers and other third parties retain sole discretion over their own decisions, approvals, requirements and timelines.

4. Accuracy and Currency of Information

We take reasonable care in preparing information published on the Website. However, laws, regulations, tax rules, government programes, market conditions, fees, eligibility criteria and administrative practices may change without notice.

We do not warrant that information on the Website is complete, accurate, current, error-free or suitable for any particular purpose.

You should independently verify material information before relying upon it or taking action. L’Heritage may amend, replace or remove Website content at any time without prior notice.

5. Eligibility and Acceptable Use

You may use the Website only for lawful purposes and in accordance with these Terms.

You must not:

1. use the Website in violation of any applicable law or regulation;
2. attempt to gain unauthorised access to the Website, its servers, databases, client areas or connected systems;
3. introduce viruses, malware, harmful code or other disruptive technology;
4. interfere with the security, availability or operation of the Website;
5. scrape, harvest, extract or systematically reproduce Website content or data without written permission;
6. use automated systems, bots or similar technologies to access the Website in a manner that imposes an unreasonable burden on our systems;
7. impersonate another person or misrepresent your identity, authority or affiliation;
8. submit false, misleading, fraudulent or unlawful information;
9. use Website content to provide unauthorised commercial, legal, financial, immigration or advisory services; or
10. use our name, trademarks or materials in a way that suggests an endorsement, partnership or affiliation that does not exist.

Unauthorised access and other unlawful activity involving computer systems and data may also be subject to Thailand’s computer-crime legislation.

6. Enquiries and Communications

Submitting an enquiry, booking request, questionnaire, document or message through the Website does not:

• establish an adviser-client, fiduciary or professional relationship;
• constitute formal instructions to L’Heritage;
• require L’Heritage to accept an engagement;
• create confidentiality obligations equivalent to those arising under a signed engagement agreement; or
• guarantee that we will respond within a particular period.

Please do not transmit highly sensitive information through a general Website enquiry form unless specifically requested through an authorises secure channel.

Electronic communications may be delayed, intercepted, corrupted, incomplete or otherwise insecure. You are responsible for confirming that any time-sensitive communication has been received.

7. Client Portal and Restricted Areas

Certain parts of the Website may be available only to authorised clients, advisers or other approved users.

Where access credentials are issued, you are responsible for:

• keeping usernames, passwords and authentication information confidential;
• restricting access to authorises individuals;
• ensuring that information submitted through your account is accurate;
• notifying us promptly of suspected unauthorised access; and
• complying with any additional portal, data-security or service terms provided to you.

You must not share access credentials or attempt to access information belonging to another person, family, entity or client.

L’Heritage may suspend or terminate access where reasonably necessary to protect clients, data, security, legal compliance or the integrity of our systems.

The L’Heritage Wealth Portal may include estate visualization, asset and liability records, ownership structures, reporting and scenario-analysis functions. Such outputs remain dependent on the data entered or supplied and should not be treated as independently verified professional advice.

8. Intellectual Property

Unless otherwise stated, all rights in the Website and its content belong to L’Heritage or its licensors.

Protected materials may include:

• the L’Heritage name, logo and brand identity;
• text, articles and publications;
• graphics, photographs, videos and illustrations;
• methodologies, frameworks and diagrams;
• reports, presentations and downloadable materials;
• Website design, layout and software; and
• databases, portal structures and digital tools.

You may view and download reasonable extracts for your own private, non-commercial and informational use, provided that you do not alter the material and retain all copyright and proprietary notices.

You may not reproduce, republish, distribute, sell, license, modify, translate, publicly display or commercially exploit Website content without our prior written consent.

9. Third-Party Content and Links

The Website may refer or link to third-party websites, government authorities, financial institutions, programe operators, professional advisers, property developers or other service providers.

These links are provided for convenience and information only. L’Heritage does not control and is not responsible for third-party websites, services, security practices, availability, representations or content.

A reference or link does not necessarily constitute an endorsement, recommendation, partnership or warranty.

Your dealings with a third party are governed by that party’s own terms, policies and contractual arrangements.

10. Third-Party Programes and Services

Information concerning visas, residency programes, investments, property, insurance, banking, healthcare, education, travel or other third-party services remains subject to the applicable provider’s rules and discretion.

Programe features, benefits, prices, fees, availability and conditions may be amended, suspended or withdrawn without notice by the relevant provider or authority.

L’Heritage is not responsible for changes made by government agencies, programe operators, financial institutions or other independent third parties.

11. Testimonials, Illustrations and Case Examples

Testimonials, hypothetical scenarios, sample structures, case studies and examples are provided for illustration only.

They do not represent a promise or guarantee that similar results will be achieved. Outcomes depend on each client’s circumstances, professional advice, regulatory requirements, market conditions and decisions made by independent third parties.

12. Privacy and Cookies

Our collection and use of personal data are governed by our Privacy Notice and, where applicable, our Cookie Policy.

Thailand’s Personal Data Protection Act has been fully effective since 1 June 2022, and the Personal Data Protection Committee provides the principal official regulatory framework and guidance.

By using the Website, you acknowledge that personal data may be processed as described in the applicable Privacy Notice. Where consent is legally required for non-essential cookies or a particular processing activity, we will request it separately.

13. Website Availability and Security

We aim to maintain the Website with reasonable care but do not guarantee that it will always be available, uninterrupted, secure or free from errors or harmful components.

We may suspend, restrict or discontinue any part of the Website for maintenance, security, legal, technical or operational reasons.

You are responsible for maintaining suitable security measures on your own devices, systems and networks.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

L’Heritage disclaims all express or implied representations and warranties, including warranties concerning:

• accuracy, completeness or timeliness;
• fitness for a particular purpose;
• merchantability;
• non-infringement;
• uninterrupted availability;
• cybersecurity;
• compatibility with your systems; and
• the achievement of any particular outcome.

Nothing in these Terms excludes a right or remedy that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by applicable law, L’Heritage and its directors, officers, employees, consultants, representatives and affiliates will not be liable for any loss arising from or connected with:

• access to, use of or inability to use the Website;
• reliance on Website information;
• inaccuracies, omissions or outdated content;
• decisions made by government agencies or third-party providers;
• interruption, delay, technical failure or security incident;
• unauthorised access to communications or submitted information;
• third-party websites, services or content; or
• actions taken without obtaining appropriate professional advice.

This limitation includes indirect, incidental, consequential, special or economic loss, including loss of profits, opportunity, data, reputation or anticipated savings.

Nothing in these Terms limits liability where doing so would be unlawful, including liability that cannot be excluded under mandatory law.

16. Indemnity

To the extent permitted by law, you agree to indemnify L’Heritage against reasonable losses, liabilities, claims and expenses arising from:

• your unlawful or unauthorised use of the Website;
• your breach of these Terms;
• your infringement of intellectual property or third-party rights; or
• information or material submitted by you in breach of applicable law.

17. Suspension and Termination

We may restrict, suspend or terminate your access to all or part of the Website where we reasonably believe that:

• you have breached these Terms;
• your use creates a security, legal, regulatory or reputational risk;
• access is unauthorised or potentially fraudulent; or
• suspension is required for operational or compliance reasons.

Provisions concerning intellectual property, disclaimers, liability, indemnity, governing law and dispute resolution will survive termination.

18. Changes to These Terms

We may revise these Terms periodically to reflect changes in our services, technology, business practices or legal obligations.

The revised version will be published on this page with an updated revision date. Your continued use of the Website after publication constitutes acceptance of the revised Terms.

19. Electronic Communications

You agree that notices, disclosures and communications relating to the Website may be provided electronically, subject to applicable law.

Thailand’s Electronic Transactions Act recognises the legal effect of data messages in civil and commercial transactions, subject to the Act and applicable exceptions.

Nothing in these Terms means that a general Website communication will constitute a formally executed engagement agreement unless expressly agreed by the relevant parties.

20. Governing Law and Jurisdiction

These Terms and any dispute or non-contractual obligation arising from or connected with the Website are governed by the laws of the Kingdom of Thailand.

Subject to any mandatory legal rights or agreed dispute-resolution procedure, the courts of Thailand shall have jurisdiction over disputes arising from or connected with these Terms or the Website.

21. General Provisions

If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect.

Our failure to enforce a provision does not constitute a waiver of that provision or any other right.

These Terms, together with the Privacy Notice, Cookie Policy and any additional terms applicable to a restricted service, constitute the agreement governing your use of the Website.

22. Contact Us

Questions regarding these Terms may be directed to:

L’Heritage Co., Ltd.

1803, 18th Floor, Bhiraj Tower at EmQuartier,
Sukhumvit Rd, Watthana,
Thailand

Email: inquiry@l-heritage.com
Telephone: +66 98 786 6144
Website: www.l-heritage.com

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